Financial Logistic GmbH - Financial Services & Logistics
The goal of the project was to support the company in optimizing existing processes and designing new ones. In addition, a tracking and monitoring system was introduced to better channel customer inquiries and coordinate IT service providers more efficiently.
Tasks:
- Business process analysis
- UML and EPC diagrams
- Tracking & Monitoring System
- Business process analysis & design for staff, service providers and customers
- Introduction of a BCM emergency management process (Business Continuity Management)